Privacy Policy
Effective Date: 29 September 2024
At Rafting Trogir, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We collect personal information that you provide to us directly when you:
- Make a reservation for a tour
- Contact us via email or phone
- Sign up for our newsletter
- Submit an inquiry through our website
The types of personal data we may collect include your name, email address, phone number, and payment details.
2. How We Use Your Information
We use the information we collect to:
- Process bookings and payments for your rafting experience
- Provide customer support and respond to your inquiries
- Send you updates, promotions, and news related to our services (if you have opted in)
- Improve our website and services based on customer feedback
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist in operating our website, conducting business, or servicing you, as long as these parties agree to keep your information confidential.
4. Data Security
We implement various security measures to protect your personal information. These include encrypted connections (SSL) on our website and secure payment gateways. Despite our efforts, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, where applicable
- Opt out of marketing communications
To exercise these rights, please contact us at contact@raftingtrogir.com.
6. Cookies
We use cookies to improve your browsing experience on our website. Cookies help us analyze web traffic and tailor our content to your preferences. You can disable cookies in your browser settings, but this may affect the functionality of our website.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will reflect the “Effective Date” at the top of this document.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: contact@raftingtrogir.com
- Phone: +385 99 424 8844
- Office Address: Ul. Kardinala Alojzija Stepinca 12a, Trogir, Croatia
